Predictive Dialer Software

What is Predictive Dialer:

Definition: The predictive dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it predicts will be available when the calls it places are expected to be answered.

What it means: A predictive dialer is a computerized hardware system that automatically dials batches of telephone numbers on multiple lines for connection to agents assigned to call stations. Predictive dialers are widely used in call centers and are very effective when ran correctly.

One of my favorite type of predictive dialing is the hardware based systems that have NO VOICE RECOGNITION. This is a program that causes a slight delay due to the software trying to figure out which calls are reaching live people. It is designed to eliminate disconnects and answering machines. However from my experience you lose about 35 percent of you’re pitchable connects due to the customer saying hello twice. In my former office we use a 6 man dialer that calls out on 8 phone lines. My reps pitch 100 percent of every person that answers the phone because they hear the call ring into the home owner. Each six man dialer should be able to generate about 30-40 mortgage leads per day.

You can download free Predictive Dialer nowadays and one thing i know and used is Asterisk PBX also know as voip predictive dialer software.

PS: Other links: redtube, redtube, megarotic, tube8, xhamster

SOURCE: http://www.ideamarketers.com/

TIP on how to make conditional statement in extensions.conf based on CallerID in Asterisk. This tip is made because of my Client in Korea requested it.

Say, you want to filter an Incoming call based on CallerID and want to re-route an incoming call for specific user or Context based on their callerid. This can be done in extensions.conf using gotoif statement.

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I write this blog to document the procedure I used to install Asterisk in Debian Etch with H323 and G72X Codec.

I assumed that there’s a basic install of Debian Etch in Server already and will only install the necessary packages for installing Asterisk.

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